We've added two new updates to users and groups that provide you deeper insight into user actions within your event.

Last Seen

The Last Seen header appears in the left bar of the user page, and tells you the last time this person was in the event, which helps you identify whether a user was recently active, is inactive, or has never logged in at all.

Activities

The Activities section shows a majority of the actions a user has taken within the event in an easy to read timeline format. You can filter based on categories and export all the information for an individual attendee. Activities may have a delay of up to five minutes before they appear. There are four main Activities categories, and each captures a powerful amount of data. Paired with the Data Dashboard, this helps you see exactly what a user is doing in your event and when.

Now, you'll be able to see a user's journey through your event in detail- from signing in the first time and creating their profile all the way to participating in a session and scheduling a meeting with a sponsor. It also will help you see which features are getting more activity or if making a change has caused an uptick in user activity, such as more clicks. All of this really helps you personalize your attendee journey, and get valuable data for yourself and sponsors. And you can export a user's activities with one click. 😎

1. Account Activity - this category of data captures when a user:

  • Created a Profile

  • Logged in/out via iOS App, Android, Web App

  • Joined the Event/Community

  • Changed App Language

  • Added/Updated/Removed any sort of profile information (picture, social, etc)

  • Refreshed the App

2. Connections - this category of data captures when a user:

  • Sent a connection request

  • Accepted a connection request

  • Connected with Someone

  • Viewed a Profile

  • Removed Connection

  • Favorited a Connection

  • Added a Note About "Connection Name"

  • Added "Name" as a Contact

  • Exported All Connections

3. Messages - this category of data captures when a user:

  • Started a Conversation

  • Joined a Conversation

  • Proposed a Meeting

  • Accepted a Meeting

  • Rejected a Meeting

  • Reported a Conversation

  • Added someone to a Conversation

4. Event Activity - this category of data captures when a user:

  • Clicked on "Feature Name"

  • Clicked on a "Session Name, Sponsor Item Name, Speaker Item Name, Document Item Name, Exhibitor Item Name, Map Item Name, Live Stream Item List Name, Challenge Name, Social Name, Attendee Name, Custom List Item Name, Web List Item Name"

  • Favorited a "Sponsor Item Name, Speaker Item Name, Exhibitor Item Name, Custom List Item Name"

  • Took notes on a "Session Name, Sponsor Item Name, Speaker Item Name, Ehibitor Item Name, Custom List Item Name"

  • Left a rating "Session Name, Sponsor Item Name, Speaker Item Name, Exhibitor Item Name, Custom List Item Name"

  • Clicked on "External Link Name" in "Session Name, Sponsor Item Name, Speaker Item Name, Exhibitor Item Name, Custom List Item Name, Single Item"

  • Clicked on "Internal Link Name" in "Session Name, Sponsor Item Name, Speaker Item Name, Exhibitor Item Name, Custom List Item Name, Single Item"

  • Clicked on "Attachment Name" in "Session Name, Sponsor Item Name, Speaker Item Name, Exhibitor Item Name, Custom List Item Name, Single Item"

  • Requested Follow Up on "Sponsor Item Name, Speaker Item Name, Exhibitor Item Name, Attendee, Custom List Item Name"

  • Clicked on "Schedule a Meeting" for "Sponsor Item Name, Speaker Item Name, Exhibitor Item Name, Attendee, Custom List Item Name"

  • Clicked on Watch on Desktop for "Session Name, Live Stream Name, Live Stream List Item Name"

  • Participated in "Session Name, Live Stream Name, Live Steam List Item Name" Chat

  • Participated in "Session Name, Live Stream Name, Live Steam List Item Name, Poll Feature Name" poll

  • Asked a question in "Session Name, Live Stream Name, Live Steam List Item Name, Q&A Feature Name"

  • Added "Session Name" to My Agenda

  • Removed "Session Name" from My Agenda

  • Added a reminder to "Session Name"

  • Removed a reminder to "Session Name"

  • Clicked the Join Live Stream Button in "Session Name"

  • Clicked the Watch Video Replay Button in "Session Name"

  • Posted on "Wall Name"

  • Removed a Post from "Wall Name"

  • Liked a post on "Wall Name"

  • Removed a like from the "Wall Name"

  • Commented on a post in "Wall Name"

  • Removed a comment from "Wall Name"

  • Reported a post in "Wall Name

  • Had QR Code scanned by "Person who scanned their name"

  • Completed "Challenge Name" in "Event Game Name"

  • Clicked on "Banner Name"

  • Clicked a Notification

  • Starting watching "Session or Live Stream Feature Name" stream

This is only the beginning. Think of something we aren't tracking and want to potentially see in the future? Don't hesitate to reach out!

Questions? Chat Us or Email [email protected]


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