About Zoom

Zoom provides video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems. To learn more about Zoom and its offerings, check out Zoom's help center.


How Zoom integrates with Webex Events

Webex Events offers a couple different ways to integrate Zoom with your Event App. You can add a Zoom link to a Live Stream feature or an Agenda session live stream, and you can either launch Zoom externally, or embed it in Event App with RTMP. Keep reading to learn more!

Two features

Whether you're interested in using Zoom for a live webinar or a video replay, you can use one of the following options:

  • Live Stream feature — When attendees tap the Live Stream feature icon to join a meeting, the live stream instantly launches in the Zoom app on a mobile device or computer. If you're using RTMP to stream your Zoom meeting, the meeting will launch inside your Webex Events App.

  • Agenda session live stream — Each Agenda session in your event can have its own live stream with its own unique link, so it's perfect for events with lots of live streams and multiple concurrent live streamed sessions. Attendees simply click or tap the Join Live Stream button to launch the meeting. The 'Join' button becomes available 15 minutes before the session's scheduled start time.

For an in-depth comparison of the Live Stream feature and live stream Agenda sessions, check this out.

Two methods

No matter which option you choose, you'll control all aspects of the Zoom meeting/webinar from the Zoom application.

  • Launch Zoom externally — To use a Zoom meeting link in either of these features, select Zoom from the Live Stream drop-down, then paste in your Zoom link.

    • Here's an example of zoom link formatting - https://zoom.us/j/xxxxxxxxxx.

    When attendees click the Live Stream feature or the 'Join Live Stream' button in an Agenda session, Zoom opens outside your Webex Event in a browser or the Zoom app, depending on the user's device.

  • Embed Zoom with RTMP — To embed Zoom in your event so attendees can see the meeting without launching Zoom externally, use RTMP. Refer to Zoom's article on streaming to a custom site for instructions on setting up RTMP. Pay special attention to the section of the article that explains how to start the live stream!

Screenshot of the Edit Live Stream modal with a RTMP selected.

⭐️ Keep in mind, embedding Zoom with RTMP only streams the meeting video to your Webex Event, and attendees won't be able to interact with Zoom from your Webex Event. However, you can still use the Polling and Q&A features and Slido via the Custom Tab option!

Common Questions

How do I restrict access to my Zoom webinar/meeting?

Restrict access to your event using privacy settings to ensure that only those who have access can join the webinar/meeting. You can use Groups to further restrict access

⭐️ Keep in mind, anyone with access to your event can join the webinar/meeting. They won't need to register for it, and authentication won't be required.

Can I join my Zoom webinar or meeting as a host/panelist and as a viewer?

This isn't possible unless you join from separate accounts on separate devices.

Can I disable chat for a guest in the webinar while keeping everyone else's chat enabled?

No, you can't disable chat for just one guest — it's "all or nothing." You must set chat settings in Zoom before the event starts. If a guest is spamming the chat, meeting/webinar hosts or co-hosts can remove the guest completely. For more information about chatting in Zoom, check this out.

What security features does Zoom offer?

Check out Zoom's Trust Center to find Zoom security and privacy resources.

What accessibility options are available with Zoom?

Zoom offers closed captions and language interpretations. If you stream your Zoom meeting via Webex Events RTMP Player, consider using Webex Events Closed Captions & Translations or working with a third-party closed captions provider.

Interested in additional functionality not described here? Reach out to your Webex Events contact!

Questions? Chat Us or Email support@socio.events

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