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Zoom & Webex Events
Daniel Murphey avatar
Written by Daniel Murphey
Updated over a week ago

How Zoom integrates with Webex Events

Two features

Whether you're interested in using Zoom for a live webinar or a video replay, you can use one of the following options:

  • Live Stream feature — When attendees tap the Live Stream feature icon to join a meeting, the live stream instantly launches in the Zoom app on a mobile device or computer. If you're using Real-Time Messaging Protocol (RTMP) to stream your Zoom meeting, the meeting will launch inside your Event App's web version.

  • Agenda Session live stream — Each Session in your Event App's Agenda can have its own live stream with its own unique link, so it's perfect for events with lots of live streams and multiple concurrent live streaming sessions. Attendees simply click or tap the Join Live Stream button to launch the meeting. The 'Join' button becomes available 15 minutes before the Session's scheduled start time.

To learn more about these options and find out which is best for your event, read our in-depth comparison article about using a Live Stream feature or Sessions for your live stream.

Two methods

No matter which option you choose, you'll control all aspects of the Zoom meeting or webinar from the Zoom application.

  • Launch Zoom externally — To use a Zoom meeting link in either of these features, select Zoom from the 'Stream provider' drop-down, then paste in your Zoom link.

  • When attendees click the Live Stream feature or the 'Join Live Stream' button in an Agenda session, Zoom opens outside your Webex Event in a browser or the Zoom app, depending on the user's device.

  • Embed Zoom with RTMP — To embed Zoom in your Event App so attendees can attend the meeting without launching Zoom externally, use RTMP. Refer to Zoom's article on streaming to a custom site for instructions on setting up RTMP. Pay special attention to the section of the article that explains how to start the live stream!

    💡 Keep in mind, embedding Zoom with RTMP only streams the meeting video to your Webex Events App, and attendees won't be able to interact with Zoom from your Event App. However, you can still use the Polling and Q&A features and Slido with the Custom Tab option!

Questions? Chat with us, email, or attend a Face to Face session.

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