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About Zoom

Zoom is a leader in modern enterprise video communications, with an easy-to-use, reliable cloud platform and several pricing plans. Zoom provides video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.

How Zoom integrates with Socio

Screenshots of the Edit Live Stream modal with Zoom selected.

Whether you're interested in using Zoom for a Live Webinar or a Video Replay, you'll likely want to use one of the following two options.

  • Live Stream feature — The Live Stream feature lets attendees join a live stream by tapping a feature icon, instantly launching the live stream in the Zoom app on a mobile device or computer. If you're using RTMP to stream your Zoom meeting, the meeting will launch inside your Socio Event App.

  • Agenda session live stream — Each Agenda session in your event can have its own live stream with its own unique link, so it's perfect for events with lots of live streams and multiple live streamed sessions happening concurrently. Attendees can simply click or tap the Join Live Stream button to launch the meeting. The join button becomes available 15 minutes before the session's scheduled start time.

To use a Zoom meeting link in either of these features, select Zoom as the stream provider, and paste in your link. Alternatively, you can embed Zoom in your event using RTMP. Whichever option you choose, as the host, you'll have to start the meeting from Zoom when it's time to begin the session.

Socio opens all Zoom links externally in the device's default Zoom client. Socio doesn't allow Zoom to be embedded due to issues with Zoom's performance when embedded. Any Zoom link that existed prior to this change that was set to open internally has been switched to open externally.

Common Questions

What's the difference between Meetings, Large Meetings, Webinars, Breakout Rooms, and Cloud Recordings?

Meetings are designed to be a collaborative event with all participants being able to screen share, turn on their video and audio, and see who else is attending. (max 100 participants)

Large Meetings allow up to 500 or 1000 participants, depending on license, to attend a Zoom meeting. The owner or the admin of the account can add this feature for users with Pro licenses and it can be subscribed to on a monthly or annual basis.

Webinars are designed so that the host and any designated panelists can share their video, audio and screen. Webinars allow view-only attendees. Attendees can interact via Q&A, chat, and answering polling questions. The host can also unmute attendees. Webinar licenses start at a capacity of 100 participants and scale up to 10,000 participants. If you need more participants than that, reach out to a Zoom representative. Also, for large webinars, keep the Zoom to Live Streaming Providers in mind.

Breakout Rooms let you split your Zoom meeting into up to 50 separate sessions. The meeting host can choose to split the participants of the meeting into these separate sessions automatically or manually, and can switch between sessions at any time.

⭐ Breakout rooms can't be used when streaming a Zoom meeting with the Socio RTMP player. You must open breakout rooms externally.

Cloud Recordings is when you record a meeting and choose Record to the Cloud. The video, audio, and chat text are recorded in the Zoom cloud, and the recording files can be downloaded to a computer or streamed from a browser.

How do I restrict access to my Zoom webinar or meeting?

Restrict access to your event using privacy settings to ensure that only those who have access can join the webinar or meeting. You can restrict access further using groups.

⭐️ Keep in mind, anyone with this access will be able to join the webinar or meeting. They won't need to register, and authentication won't be required.

Can I join my Zoom webinar or meeting as a host/panelist and as a viewer?

This isn't possible unless you join from separate accounts on separate devices.

Can I disable chat for a guest in the webinar, keeping everyone else's chat enabled?

No, you can't disable chat for just one guest - it's "all or nothing." Chat settings must be selected before the event starts. If a guest is spamming the chat, the Host or Co-Host has the option to kick the guest out completely. For more info, check this out.

What security does Zoom offer?

Find resources around Zoom security and privacy here.

What accessibility options are available with Zoom?

Zoom offers closed captions and language interpretations. If you stream your Zoom meeting via RTMP, you can use Socio's Captions feature.

I want to pre-record a session and stream it live to users, so it still has the feel of a live session. How can I do that?

The best option is to share the host's screen and play the pre-recorded video from that screen. Make sure your audio is coming across! As always, we highly recommend testing ahead of time to ensure the best user experience. You can save the recording and host the video on a video hosting site, then add it to Socio.

Can I embed Zoom in my Socio event?

Zoom can't be embedded using a meeting link. However, it's possible to show your Zoom meeting via the Socio RTMP player. Take a look at our RTMP article, and use the Zoom resources in this article to get started. We also have a video that walks you through the entire process!

Where can I get more information on Zoom?

The Zoom Help Center has a lot of great resources! We also highly recommend the following resources from Zoom:

Interested in additional functionality not described here? Reach out to your Socio contact!


Questions? Chat Us or Email support@socio.events

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