About Zoom

Zoom provides video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems. To learn more about Zoom and what it has to offer, check out Zoom's help center.

How Zoom integrates with Socio

Two features

Whether you're interested in using Zoom for a Live Webinar or a Video Replay, you'll likely want to use one of the following two options.

  • Live Stream feature — The Live Stream feature lets attendees join a live stream by tapping a feature icon, instantly launching the live stream in the Zoom app on a mobile device or computer. If you're using RTMP to stream your Zoom meeting, the meeting will launch inside your Socio Event App.

  • Agenda session live stream — Each Agenda session in your event can have its own live stream with its own unique link, so it's perfect for events with lots of live streams and multiple live streamed sessions happening concurrently. Attendees can simply click or tap the Join Live Stream button to launch the meeting. The join button becomes available 15 minutes before the session's scheduled start time.

Two methods

Whichever option you choose, you'll control all aspects of the Zoom meeting/webinar from the Zoom application.

  • Launch Zoom externally - To use a Zoom meeting link in either of these features, select Zoom from the Live Stream drop-down, and paste in your link. When Attendees click the Live Stream feature or Join Live Stream button in an Agenda session, Zoom opens outside your Socio Event in a browser or the Zoom app, depending on the user's device.

  • Embed Zoom with RTMP - To embed Zoom in your event so attendees can see the meeting without launching Zoom externally, use RTMP. Refer to Zoom's article on streaming to a custom site for instructions on setting up RTMP.

⭐️ Keep in mind, embedding Zoom with RTMP only streams the meeting video to your Socio Event. Audience members can't interact with Zoom from your Socio Event. However, you can still use the Polling and Q&A features and Slido via the Custom Tab option!

Common Questions

How do I restrict access to my Zoom webinar/meeting?

Restrict access to your event using privacy settings to ensure that only those who have access can join the webinar/meeting. You can restrict access further using groups.

⭐️ Keep in mind, anyone with access to your event can join the webinar/meeting. They won't need to register, and authentication won't be required.

Can I join my Zoom webinar or meeting as a host/panelist and as a viewer?

This isn't possible unless you join from separate accounts on separate devices.

Can I disable chat for a guest in the webinar while keeping everyone else's chat enabled?

No, you can't disable chat for just one guest — it's "all or nothing." You must set chat settings in Zoom before the event starts. If a guest is spamming the chat, meeting/webinar hosts or co-hosts can kick the guest out completely. For more info, check this out.

What security does Zoom offer?

Find Zoom security and privacy resources here.

What accessibility options are available with Zoom?

Zoom offers closed captions and language interpretations. If you stream your Zoom meeting via RTMP, you should use Socio's Captions feature.

Interested in additional functionality not described here? Reach out to your Socio contact!


Questions? Chat Us or Email support@socio.events

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