Choosing between a Hybrid, In-person, or Virtual Event type is a critical step in creating your Webex Event. This article explains each Event type and outlines considerations for each. 👍
💡 Keep in mind, the 'Community' Event type is only available to Webex Suite customers. Visit the Webex Suite information page to learn more about the Webex Suite.
Event types
🏨 In-person (Default)
The In-person (Default) option is best when all your event activities are happening at a specific venue with all attendees physically present. If you plan to welcome remote attendees, too, the Hybrid option is the best fit.
When selecting the In-person event type, consider the following:
Event Location is required. Session locations are optional.
The venue location determines the Event's time zone. The Agenda shows times only in the event time, not attendees' local time.
💻 Virtual
The Virtual option is the best choice for events where all attendees participate remotely, and there isn't a physical venue or meeting location. When selecting the Virtual event type, consider the following:
You don't need to select an Event Location.
Select the time zone that you want to build your content in. The Agenda shows times in the attendee's own time zone, which displays as "Your Time" in the Event App.
🏨 + 💻 Hybrid
The Hybrid option is ideal for events that have a mix of in-person and virtual attendees. When selecting the Hybrid event type, consider the following:
Event Location is required. Session locations are optional.
The venue location determines the time zone of the event. This time appears to attendees in the Agenda feature on the Web and Mobile App, and the Agenda also shows times in their own time zone, which displays as "Your Time".
🫶 Community (Webex Suite customers only)
Because a Community has no start or end date, you can continually add, remove, and update content for community members throughout the year and beyond! A Webex Events Community can support a variety of business goals like growing your event attendee base, increasing brand loyalty, and gathering feedback and use cases.
When you select the Community event type, the 'Event Location' and 'Event Date and Time' sections disappear. Aside from those differences, everything else you do in the Webex Events platform is the same. 👍
Changing the Event type
After you've finished the Event creation process, changing your selected Event type is easy.
On the Event Overview page, click the three-dot (⋯) icon in the 'Event Information' section.
Click Edit to open the Basics page.
Click Details to review and edit your event type selection.
💡 Keep in mind, if you change your Event type from Virtual to In-person or Hybrid, you must enter the location, venue name, and venue address in the Event Location section before publishing your changes.
Pro tips! 😎
If you're not sure which option to select, we recommend the Hybrid option as a starting point. This gives you the most flexibility when setting up your Webex Events products and lets you plan for both in-person and virtual scenarios.
If you host your Event on a Branded App, the Shake & Connect feature works with any event type, and Branded Apps that contain a published virtual or hybrid Event have no distance requirement. Learn more in our article about attendee networking.
Now that you know all about event type options on the Webex Events platform, read our Privacy Settings article to decide how attendees will join your Event App!
Questions? Chat with us or email support@socio.events.