Branded Apps offer additional customization options over the Webex Events App, including the ability to customize the attendee sign-up and login experience. This lets you further tailor the app to your users and needs!

This article provides a tour of your Branded App's sign-up and login options so you can make the choice that's right for you.

Customizing sign-up and login options is the second main step in building your Branded App. If you've already made your selections and need to make updates, follow these steps to find the setting:

While editing your Branded App, click the App Branding tab and scroll down to find Sign Up and Log In Options. By default, Email is the only option toggled on.

You can enable any combination of email, social accounts, and Single Sign-On (SSO) login options. Simply select Yes for any options you want available to your app users.

To rearrange the enabled Social and SSO options, click the two lines next to the toggle on an enabled option and drag it in your preferred order. When users open your app, the enabled options appear in the sequence you've specified.

⭐️ Keep in mind, if enabled, the Email option is always the first login option on the Event App login page.

After enabling your chosen options and arranging them how you want, click Save & Continue. Now let's examine how each option looks and behaves.

If you don't customize your sign-up and login options, Email is enabled by default, and users can sign up or log in using their email account.

If your Event App is using the 'Invite Only' privacy setting, we recommend using only the Email option, unless you're using SSO. It's a good option for any event that wants a simple sign-up process with no social networks associated. Attendees can add social accounts to their profile once they've logged in to the app, though they'll still only be able to log in with their email address.

When you enable social options in addition to email, users can sign up and log in using any of the Social accounts you toggle on. If available in their social profile, their first name, last name, and picture are populated in the Event App. This is a good option to save the user time and ensure that profiles are populated.

⭐️ Keep in mind, if you activate a third-party or social login option, the sign 'Continue with Apple' option will automatically be enabled for iOS users. This is an Apple policy.

Enabling email and social options provides users with the most ways to sign up. If your event's Privacy Setting is set to Invite Only, use these options carefully. If attendees use one of the social options, they may have trouble accessing your Event Apps if the email associated with their social account is different than the one associated with the Event.

This option lets users sign up and log in to your app only with their existing Google/Apple, Webex, or LinkedIn accounts. It's great for Event Apps with the 'Public' Privacy Setting. If available in their social profile, their first name, last name, and picture are populated in the app. This saves users time and ensures that profiles are populated.

⭐️ Keep in mind, if you activate a third-party or social login option, the sign 'Continue with Apple' option will automatically be enabled for iOS users. This is an Apple policy.

This option shouldn't be used with the Invite Only privacy setting since the email addresses associated with the social accounts may be different than those associated with the event.

⚠️ Caution! If you're using SSO, you must submit your app for approval no less than 28 days before the date of your first event. This gives our team time to configure SSO and submit the app for App Store approval.

When you enable SSO, the Event App login page shows a button with a customizable icon and text that directs users to your SAML 2.0 login page.

Enabling only the SSO option lets users log in with your company's or association's SAML 2.0 credentials. This makes signing up easy since users log in with an existing account that your organization controls. User management is also simplified with SSO — when an employee is no longer with your organization, your IT department can simply remove them from your system, and they'll be unable to access the app as well.

Enabling SSO and social options and/or email is useful when your event is open to users inside and outside your organization, like a user conference that also includes partners. Users with an existing account that your organization controls can log in using SSO, and attendees outside your organization can log in via email or one of the social options.

⭐️ Keep in mind, when enabling SSO and multiple sign-up and login options, plan carefully and communicate with attendees clearly to ensure they sign up and log in using the correct option.

Want to learn how to enable SSO for your Branded App? Check out Using Single Sign-On With Your Branded App for more details.