When you set up a Branded Event App, you can customize your attendees' sign up and log in experience. This lets you further tailor the app to your users and needs!

This article provides a brief explanation of each option so you can make the choice that's right for you.

Editing the selection

Choosing a Sign Up and Log In option is the second main step of building your Branded App, but you can edit your selection before you publish your app. If you've already made a selection and haven't published your app yet, follow these steps to find the setting:

Click the Event App tab on any page in the Socio Platform, and click My Apps. Locate your app in the list and click on it.

Screenshot of the My App page.

Click the App Branding tab, and scroll down to find the Sign Up and Log In options.

Screenshot of the App Branding page. The Sign Up and Log In Options section is indicated.

Make your selection, and click Save & Continue.

Email Only (Default)

Screenshot of a Branded App login page with Email Only displayed.

This option lets users sign up and log in using their email account.

Email Only is recommended for events using the Invite Only Privacy Setting. It's a good option for any events that want a simple sign-up process with no social networks associated. Attendees can add social accounts to their profile once they've logged into the app, but they'll still only be able to log in with their email addresses.

Email and Social

Screenshot of a Branded App login page with Email and Social displayed.

With this option, users can sign up and log in using their Email, Facebook, Google/Apple, or LinkedIn account. If available in their social profile, their first name, last name and picture will be auto-populated in the app. This is a good option to save the user time and ensure that profiles are populated.

Email and Social is the default selection and provides users with the most options for signing up. If your event's Privacy Setting is set to Invite Only, use this option carefully. If attendees use one of the social options, they may have trouble accessing your events if the email associated with their social account is different than the one associated with the event.

Social Only

Screenshot of a Branded App login page with Social Only displayed.

This option lets users sign up and log in to your app with their existing Facebook, Google/Apple, or LinkedIn account. If available in their social profile, their first name, last name and picture will be auto-populated in the app. This saves users time and ensure that profiles are populated.

This option shouldn't be used with the Invite Only Privacy Setting since the email addresses associated with the social accounts may be different that those associated with the event.

Single Sign-On (SSO)

Screenshot of a Branded App login page with Single Sign-On displayed.

The SSO option lets users log in with your company's or association's SAML 2.0 credentials. This makes signing up easy since users log in with an existing account that your organization controls. User management is also simplified with SSO — when an employee is no longer with your organization, your IT department can simply remove them from your system, and they'll be unable to access the app as well.

When SSO is enabled, the Socio login page shows a single button with customizable icon and text that directs to your SAML 2.0 login page.

Not sure what a Branded App is? Check this out.

Using SSO

Before SSO can be implemented, the following steps must be completed in the Socio Platform. Click the links in each step for detailed instructions on completing them. 🔍

  1. Complete all steps for setting up your Apple Developer Account and inviting Socio.

  2. Create your Branded App, and click Activate SSO on the App Branding step.

    1. In the modal that appears, select the Team that has active SSO credits. If you don't have an SSO credit, you'll be prompted to contact Support to purchase one. After selecting your team with an SSO credit, click Activate.

      Screenshot of the Activate Single Sign-On modal.
    2. Now, click Manage SSO, and upload a Button Image and enter Button Text. When SSO is enabled, only a single button is shown on the login screen. The Image and Text appear on that button. See the image at the top of this section for an example.
      (Maximum image size: 1024px by 1024px. File types: png, jpeg)

      Screenshot of the Manage SSO modal.

    3. Now, enter the contact information for the primary IT person responsible for managing SSO for your organization. Our App Engineers will need to contact this person to coordinate SSO implementation.

  3. Review and publish your Branded App.

Our engineers will review the app and let you know if anything else is needed from you throughout the process. At this time, we'll reach out to the IT contact you specified in Step 2b above.

⭐️ Keep in mind, if the SSO option is selected, no other login options will be enabled (Google, Facebook, etc.). Therefore, all app users must have a SSO account.

Questions? Chat Us or Email [email protected]

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