Expanded Support Hours

Our award-winning support team has expanded their hours! Now, you can reach us on live chat 9pm Sunday through 11pm Friday, GMT.

With our mission of helping event organizers take their events to the next level, we put a large emphasis on providing unrivaled support. When you reach out for help or advice on best practices during our new support hours, you'll receive support from a 5-star team with an industry-leading first response time of 15 minutes or less. 🎉

We're proud to create event technology that's so clean and intuitive, attendees and organizers of any background can use it. But we know questions come up. When they do, we're here to help. 👍 

Socio provides event organizers with multiple modes of communication so they are always taken care of.

Socio Platform Guidance

We've improved our Socio Platform experience by creating timely, on-demand contextual help with i-buttons throughout the Socio Platform. Click the associated i-button to review info about a particular field or section of the Socio Platform. Many of the i-buttons also include Learn More links, directing you to our extensive Knowledge Base for even more great tips and tricks. 

For more info on our available resources and support offerings, check this out.

Questions? Chat Us or Email [email protected]

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