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Security and Compliance at Webex Events

Learn about our security and data protection policies, certifications, and attestations, and submit a GDPR or CCPA request

Daniel Murphey avatar
Written by Daniel Murphey
Updated this week

Security and compliance standards and practices

Trust is the foundation of Webex Events products. Our clients trust us to handle their information and attendee data with the highest levels of care, and we take that very seriously. The following links and information outline our security and compliance standards and practices.

  • Our Security page gives a basic overview of our security certificates and attestations.

  • Our Security Practices page provides a general overview of our security program, including encryption, detection, data security processes, and more.

  • Our Privacy Data Sheet explains how Webex Events processes and protects personal data while complying with applicable privacy regulations, serving as a supplement to the Cisco Online Privacy Statement.

Access documents

We provide the following security and compliance documents in the Cisco Trust Portal. Items marked with an asterisk require a login to access them.

  • ISO 27001 27017 27018 27701

  • SOC 2*

  • HIPAA*

  • C5*

  • EU CoC*

  • CAIQ*

  • CSA STAR

  • HDS

  • Business Continuity Program Overview

  • Transfer Impact Assessment Resources

  • HECVAT Lite*

If you need help accessing documents or have any questions about security and compliance at Webex Events, chat with our Support team.

Data storage and backup practices

Webex Events is exclusively hosted from an Amazon Web Services (AWS) tenant in the USA, and all data stays resident within the USA. We perform continuous disk-to-disk backups to protect against data loss.

GDPR and CCPA

Webex Events is fully General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) compliant.

GDPR is designed to give European Union (EU) citizens more control over their personal data. As a GDPR-compliant business, we make sure that any personal data gathered through our platform is done so legally and under strict conditions. We protect personal data from misuse and exploitation and respect the rights of data owners. Read about the rules under GDPR for more details.

CCPA grants any Californian consumer the right to know what information we're collecting about them and to request that Webex Events provide access to or deletion of their personal information. Read the full CCPA bill to learn more.

To submit a data privacy request, complete the Cisco Data Protection & Privacy form, then follow the instructions in the email you receive.

Accessibility

We firmly believe that the internet should be available and accessible to anyone, and we're committed to providing products that are accessible to the widest possible audience, regardless of circumstance and ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Following these guidelines helps us ensure our platform, Web App, mobile apps, and website are accessible to all people regardless of disability.

For those who need detailed accessibility information, we also provide VPAT (Voluntary Product Accessibility Template) reports, which describe how Webex Events apps comply with accessibility standards, including WCAG 2.1 and Section 508.

To review our Accessibility Statement or download the VPAT reports, click the button below.

More resources

You may also be interested in the rest of the IT Setup and Resources article collection. This collection has information about device compatibility, offline operation, firewall resources, and open-source libraries used by Webex Events.

Questions? Chat with us or email support@socio.events.

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