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Security and Compliance at Webex Events
Security and Compliance at Webex Events

Learn about our security and data protection policies, certifications, and attestations, and submit a GDPR or CCPA request

Daniel Murphey avatar
Written by Daniel Murphey
Updated over a week ago

Security and compliance standards and practices

Trust is the foundation of Webex Events products. Our clients trust us to handle their information and attendee data with the highest levels of care, and we take that very seriously. The following links and information outline our security and compliance standards and practices.

  • Our Security page gives a basic overview of our security certificates and attestations.

  • Our Security Practices page provides a general overview of our security program, including encryption, detection, data security processes, and more.

  • Our Data Privacy Agreement is a contract addendum for clients with privacy concerns. It describes the company’s contractual obligations for the handling of private information.

  • Our Security Appendix is an extension of the Data Privacy Agreement that describes the security controls that Webex Events has in place to protect the confidentiality of private information.

Access documents

We provide the following security and compliance documents in the Cisco Trust Portal. Items marked with an asterisk require a login to access them.

  • Privacy Data Sheet

  • CAIQ*

  • CSA STAR

  • Transfer Impact Assessment

  • HIPAA*

  • ISO

  • HECVAT*

  • BCP/DR

  • SOC 2*

  • SOC 3

If you need help accessing documents or have any questions about security and compliance at Webex Events, chat with our support team.

Data storage and backup practices

Webex Events is exclusively hosted from an AWS tenant in the USA, and all data stays resident within the USA. We perform continuous disk-to-disk backups to protect against data loss.

GDPR and CCPA

Webex Events is fully General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) compliant.

GDPR is designed to give European Union (EU) citizens more control over their personal data. As a GDPR-compliant business, we make sure that any personal data gathered through our Platform is done so legally and under strict conditions. We protect personal data from misuse and exploitation and respect the rights of data owners. Read about the rules under GDPR for more details.

CCPA grants any Californian consumer the right to know what information we're collecting about them and to request that Webex Events provide access to or deletion of their personal information. Read the full bill to learn more.

Follow the steps below to submit a GDPR or CCPA request.

1. Submit a request form

💡 Keep in mind, you can use these forms for data access requests and to submit a request form to completely remove your data from our platform.

Click the appropriate button and complete the form provided.

2. Respond to our email

Once we receive your request, you'll get an email from privacy@socio.events. Add this email address to your contacts list and don't forget to check your spam. Respond to the email to verify that you're the account owner.

After submitting the request form and responding to our email, we'll begin processing your request.

For more information on our GDPR or CCPA compliance, email us at privacy@socio.events.

Accessibility

We firmly believe that the internet should be available and accessible to anyone, and we're committed to providing products that are accessible to the widest possible audience, regardless of circumstance and ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Following these guidelines helps us ensure our platform, Web App, mobile apps, and website are accessible to all people regardless of impairment or disability.

To review or download a PDF of the full Webex Events Accessibility Statement, click the button below.

Questions? Chat with us, email support@socio.events, or attend a Face to Face session.

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