Internal links are a simple yet powerful way to connect related event content! While External Links lead to areas outside your event app, such as a website, Internal Links link to features and feature items you've created in your Webex Events App, such as a session to a speaker or sponsor. This provides your attendees easy, intuitive navigation throughout the app.

Animated GIF showing a mobile app user tapping on an internal link item in an Agenda session.

Use Internal Links to drive awareness for sessions, speakers, sponsors, and more! Keep reading to learn how. 📖

Many places throughout the app support Internal Links, and you can even add them in bulk using import templates. The following features and feature items support Internal Links:

Types of Internal Links

⭐️ Keep in mind, features appear to attendees in the order below.

  • Agenda sessions

  • Sponsors

  • Speakers

  • Documents*

  • Single Document*

  • Web List items*

  • Video Rooms*

  • Exhibitors

  • Single Item

  • Custom List items

  • Banner images**

* Any feature/item marked with a single asterisk doesn't have an Add Internal Links section, so you must link to it from the feature you want to associate it with. You can't link items marked with an asterisk together (Video Rooms and Single Document, for example).

** Banner layout images can't link to Video Rooms or Web Link features.

To add an internal link to an individual item, open the item and navigate to the Add Internal Links section. Refer to the documentation for each feature for a complete look at where to insert Internal Links.

Screenshot of the Add Internal Links section of a feature. Speakers, a sponsor, and a document have been linked.

Simply enter the name of the existing item you want to link to in the search field. You can search for the name of a session, speaker, sponsor, or anything else from the list above. Click the item you want to link to and then save at the bottom of the modal. It's that easy! 👍

Internal Links in practice

When attendees view a feature with Internal Links, such as an Agenda session, the linked items are shown in the order listed above. Attendees can click on any of the internally linked items to view it instantly, such as clicking a speaker from an Agenda session as shown in this GIF at the beginning of this article.

Screenshot showing a Sponsor profile in the Web App. Some internal links are indicated.

Since the items marked with asterisks above launch immediately when a user clicks on them, Internal Links don't appear in those items. For example, if a Single Document is linked to an Agenda session, the document appears in the session's Details tab. However, since a Single Document launches immediately when a user clicks it, there's no place in the Single Document feature for the linked Agenda session to appear.

Pro tips! 😎

  • When choosing your internal links, consider what other areas of the Event App or Community users may be interested in when they're looking at the item you're editing. For example, when they're looking at an Agenda session, they may want to know who the speaker is, or review presentation slides.

  • Before adding an Internal Link to an item, that item must first exist. For example, a Speaker profile must be created in the Speakers feature before it can be internally linked to a session.

  • Internal Links to features always appear in the Web App and Mobile App in the order shown above. Items within the features are shown in the order set in their respective features. If you want a certain speaker to show up first in the list, edit your Speakers feature and move that speaker to the top of the list.

  • Showcase sponsors in your event by linking them to sessions, video rooms, or other events they're sponsoring. Want more information on showcasing sponsors in your event app? Check this out!

Now you know all about Internal Links. Check out our guide on using External Links for even more awesome ideas for enriching your content!

Questions? Chat Us or Email support@socio.events

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