Need to update your published Branded App's icon or splash image, or maybe the Theme Color or description were a bit off? It's easy to update your app and submit changes!

⭐️ Keep in mind, only apps that are in the Available status can be edited.

Not sure what a Branded App is? Check this out.

Making changes

⚠️ Caution! Before you make changes, be sure to review our best practices for submitting a hassle-free Branded App.

From any screen in the Socio Platform, click the Event App dropdown and select My Apps. Locate the app you want to edit, and click the Settings (⚙️) icon. If there's a red exclamation next to the settings icon, that means there's a version update available. To learn about updating your app version, check this out.

Screenshot showing the process just described.

If there's no red exclamation, you can click Make Changes to edit your app.

Decorative image.

A pop-up appears that outlines the process for updating/making changes. Review this carefully, then click Continue.

You'll see exactly the same pages you saw when you built your Branded App. You can review the existing app and make changes to anything except the Log In and Sign Up Option you selected originally. Click Save & Continue through each step as you make changes.

⭐ Keep in mind, if you need to change your app's Log In and Sign Up Option, please reach out to our support team using the live chat button in the lower right corner of this screen.

Screenshot of the Event Basics screen.

When you're done making changes, carefully review them on the Review page to make sure you caught everything before you submit! 🔎 This is your chance to review your app from the attendee perspective, so take advantage of it. 👍

After you click Submit App Updates, we’ll rebuild your app and submit it for publication within the next 1-5 business day(s). From that point, Apple's approval process usually takes 2-14 days. Don’t worry — the current version of your app will still be available while the update is pending!

Pro tips! 😎

  • We recommend keeping your app free from dates or year-specific info so you don't have to update it often. Save those specifics for the event.

  • If there's a version update available for the app, make any visual updates to the app before submitting it for the update. Two for the price of one!

Questions? Chat Us or Email [email protected]

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