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Live Display Device Setup
Live Display Device Setup

Hardware requirements and instructions for deploying Live Display at your event

Daniel Murphey avatar
Written by Daniel Murphey
Updated over a week ago

Live Display is a great way to boost engagement and inform attendees about what's happening at your event in real-time. Live Display works with devices that have web browsing capabilities and a stable internet connection. This article outlines device and network requirements and gives instructions for connecting Live Display to your venue's screens. 📺

Live Display on a television screen showing posts from the Wall feature.

Device requirements

To show Live Display at your venue, you must open the Live Display link in a web browser on a computer or other device that's connected to a monitor, TV, or projector. Here are some important items to keep in mind:

  • The computer or device running the browser should have 2GB or more of RAM and AC power.

  • We highly recommend showing Live Display on Chrome. However, Safari and Firefox also work well with Live Display.

  • Make sure the device isn't running other unnecessary software or programs.

  • Deactivate the screen saver, energy saver, and automatic sleep settings on the device to make sure it doesn't automatically turn off or go to sleep.

Internet connection

We recommend running a hardwired or LAN connection directly into the computer or device that's connected to each display. This ensures a stable and uninterrupted connection. The Wi-Fi connection at the venue may be enough, though we recommend having a mobile hotspot as a backup option in case of connection interruptions.

Configure Live Display

Before you can show all of your awesome event content at the venue, you need to activate, enable, and configure Live Display in the Webex Events platform. If you haven't configured Live Display yet, follow the instructions in our Live Display Setup Basics article to set it up.

Show Live Display on a device

Now that you've configured Live Display and know all about device requirements and internet connection, it's time to start showing it on your devices!

1. Copy the Shareable Link

  1. In your Event navigation bar, click Live Display.

  2. On the Manage Live Display page, click the Get Shareable Link button.

    • If you can't click the 'Get Shareable Link' button, this means you have unsaved edits. Simply click Publish Changes to access the shareable link.

      The Publish Changes button.

  3. In the modal that appears, click the Copy button.

    The Get Shareable Link modal.

2. Launch Live Display

  1. When you're ready to start showing Live Display on a screen, connect each device to the screens you'll use for Live Display.

  2. Open a web browser on each device, paste the Live Display link into the address bar, and tap 'Enter' or 'Return' on your keyboard.

  3. Set each device to project on the connected screen(s) and put the Live Display browser window in full-screen mode.

Your attendees will now experience Live Display projected throughout your venue! Make any needed changes to Live Display content at any time and click Publish Changes to instantly reflect the updates on all screens.

Now that you know how to show Live Display at your venue, decide what features to include in your Live Display rotation!

Questions? Chat Us or Email support@socio.events

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