Welcome to Step 2 in our article series about setting up your Apple Developer Account for your Branded App. At this point, you have your D-U-N-S number, and you're ready to create an Apple Developer Account.
🤔 Not sure what we're talking about? Read our Introduction to Branded Apps to learn more.
If you don't have your D-U-N-S number yet, follow these steps.
Why do I need an Apple Developer Account?
Apple requires an Apple Developer Account to create, publish, and maintain a Branded Event App for your organization's events. If you're using our non-branded Webex Events App, you don't need to enroll in the Apple Developer Program. Bye! 👋
⭐️ Keep in mind, for third-party event planners, your client needs to set up the Developer Account in their organization's name. You can't do this for them!
Enroll in the Apple Developer Program
To enroll in the Apple Developer Program, you must do the following:
1. Create or use an existing Apple ID
Create an Apple ID to link with your organization's Apple Developer Account, or choose an existing Apple ID. While it's sometimes easier to use your existing Apple ID, don't use an existing ID that's tied to a personal email. The email has to tie back directly to the organization that owns the Branded App content.
2. Log in on an Apple device and enable 2FA
For security reasons, Apple requires that you log into your organization's Apple ID on an Apple Device (iPhone, iPad, Macbook, etc.) and enable 2-Factor Authentication (2FA) before you can enroll in the Apple Developer Program. When setting up 2FA, we suggest you use a company phone number that the person managing your Apple Developer Account can easily access.
If 2FA isn't enabled on your device, learn how to enable it here.
⭐ Keep in mind, 2-Factor Authentication isn't the same thing as Two-Step Verification. For more information, refer to Apple's Two-Step Verification FAQs.
3. Enroll as an organization
After you enable 2FA and you're logged in to an Apple device with your organization's Apple ID, it's time to enroll! Read Apple's enrollment documentation to learn more about the requirements. Enrollment through the Apple Developer app is available in all regions supported by the App Store. Enrollment through the web is supported worldwide.
⚠️ Caution! When you enroll in the Apple Developer Program, you have to set a Team Name. If that name is too different from your Branded App's name, it's highly likely that Apple will reject the app as an Intelectual Property (IP) concern. If you've already enrolled, click here to see your options.
Once you submit your enrollment, it generally takes 3-5 business days to process.
If you haven't already, start building your Branded App and creating your Event App or Community to get a head start while you're waiting for your Apple Developer Account approval! Before you can submit your Branded App, you need to configure the event with an Icon, Cover Image, Banners (if applicable), and customized feature icons. Learn more about the required dimensions for these images here.
Once you're approved, click the button below to continue to Step 3 of the Branded App process.
Contacting Apple Developer Support
If you have questions or run into trouble while registering for an Apple Developer Account, the best and fastest way to get help is through Apple support (email and phone).
Go to the Apple Contact page, sign in, and submit an email request or ask for a phone call from Apple. We recommend asking for a phone call.
Apple's support hours and offerings vary by country. Visit their Developer Support page to view Apple's support hours.
Questions? Chat Us or Email email@example.com