If the event you are attending is using a privately distributed app, the installation process will be slightly different than the one for a normal app. 

Once you receive the link to download the app, follow these instructions to install and start using the app:

For iPhone users:

Select the App Store icon & press Install on the pop-up

After pressing Install, the app will download to your device. If the Untrusted Enterprise Developer pop-up appears, follow these steps:

Press Cancel, then navigate to SettingsGeneralDevice ManagementCompany NameTrust Company Name

That's it - your app is now installed and ready to use!

For Android users:

Select the Google Play icon, then find the file in your downloads folder & press Install Open

Once installed, your app can be used like any other app on your device!

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