Security and compliance standards and practices
Trust is the foundation of Webex Events products. Our clients trust us to handle their information and attendee data with the highest levels of care, and we take that very seriously. The following links and information outline our security and compliance standards and practices.
Our Security page gives a basic overview of our security certificates and attestations.
Our Security Practices page provides a general overview of our security program, including encryption, detection, data security processes, and more.
Our Data Privacy Agreement is a contract addendum for clients with privacy concerns. It describes the company’s contractual obligations for the handling of private information. It also lists the sub-processors we use for data management.
Our Security Appendix is an extension of the Data Privacy Agreement that describes the security controls that Webex Events has in place to protect the confidentiality of private information.
Access documents
We provide the following security and compliance documents in the Cisco Trust Portal. Items marked with an asterisk require a login to access them.
Privacy Data Sheet
CAIQ*
CSA STAR
Transfer Impact Assessment
HIPAA*
ISO
HECVAT*
BCP/DR
SOC 2*
SOC 3
If you need help accessing documents or have any questions about security and compliance at Webex Events, chat with our support team.
Data storage and backup practices
Webex Events is exclusively hosted from an AWS tenant in the USA, and all data stays resident within the USA. We perform continuous disk-to-disk backups to protect against data loss.
GDPR and CCPA
Webex Events is fully General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) compliant.
GDPR is designed to give European Union (EU) citizens more control over their personal data. As a GDPR-compliant business, we make sure that any personal data gathered through our Platform is done so legally and under strict conditions. We protect personal data from misuse and exploitation and respect the rights of data owners. Read about the rules under GDPR for more details.
CCPA grants any Californian consumer the right to know what information we're collecting about them and to request that Webex Events provide access to or deletion of their personal information. Read the full bill to learn more.
To submit a data privacy request, complete the Cisco Data Protection & Privacy form, then follow the instructions in the email you receive.
Accessibility
We firmly believe that the internet should be available and accessible to anyone, and we're committed to providing products that are accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Following these guidelines helps us ensure our platform, Web App, mobile apps, and website are accessible to all people regardless of impairment or disability.
To review or download a PDF of the full Webex Events Accessibility Statement, click the button below.
More resources
You may also be interested in the rest of the IT Setup and Resources article collection. These have information about device compatibility, offline operation, firewall resources, and open source libraries used by Webex Events.
Questions? Chat with us, email support@socio.events, or attend a Face to Face session.