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Updating Your Webex Events Platform Account Email and Password
Updating Your Webex Events Platform Account Email and Password
Emily van der Harten avatar
Written by Emily van der Harten
Updated over a week ago

💡 Keep in mind, if you can't log in to the Webex Events platform, start a chat with our support team using the chat bubble at the bottom right corner of this screen.

If you can currently log in to the Webex Events platform, changing your account email or password is simple!

The first three steps described after this image.
  1. Click your user profile image in the top right corner of any page in the Webex Events platform.

  2. Select Account Settings.

  3. Click Change next to either the Email or Password field.

Update and verify your email

After you click Change next to the Email field, a modal appears.

  1. Enter your new email address and carefully check for misspellings.

  2. Click Save Changes.

  3. Click Save Changes again in the Account Settings modal.

    The process just described.
  4. Within a few minutes, we'll send a verification link email to your email inbox. The email verification link expires within 24 hours, so don't delay! Open the email and click the Verify my email button to confirm your email address. This opens the Webex Events platform login page where you can now log in with your new email.

Update your password

💡 Keep in mind, if you forgot your platform password, don't worry! Simply visit the platform login page, enter the email associated with your account, then click the Forgot Password link. Next, check your inbox for a link to reset it and follow the instructions.

After you click Change next to the Password field, a modal appears. Simply enter your current password, then the new password. Confirm the new password and click Save Changes, then click Save Changes again in the Account Settings modal. All done!

Questions? Chat with us, email support@socio.events, or attend a Face to Face session.

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